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Join our Team
MPINarada is a rapidly growing company that addresses the dynamic and exciting energy storage and industrial battery markets. Our team of engineers, business development and operations people are talented and experts in our field.
We are growing and always looking for talented, smart and creative team members. We look to hire only the best and brightest and offer the products and services to be extraordinarily successful.
If you are a “Rock Star” in the battery and energy storage industry and want to work with a great team please contact us to learn more about our open positions:
Service and Warranty Coordinator
The Service and Warranty Coordinator is the primary resource to assist MPINarada customers with scheduling and full warranty services. Working with the MPINarada sales and service team to deliver the Scope of Work sold in a timely fashion. Download PDF
Roles and Responsibilities:
- Provide scheduling of all warranty related work and assigned service jobs
- Oversee all warranty claims from beginning to end
- Work with internal support staff and vendors to ensure all admin is complete
- Manage vendor relationships
- Listen, understand, and convey customer requirements and concerns
- Maintain accurate records of Warranty and Service jobs assigned
- Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives
- Maintain professional business relationships within accounts and vendors
- Identify customer’s needs and sales opportunities to help future growth
- Provide backup support for customer service
Requirements and Experience:
- Experience in UPS/Data Center/Telecom space preferred
- Proficient in Microsoft Office.
- Strong communication, interpersonal and organizational skills.
- Ability to work remotely
- Occasional Travel as needed
- Customer Service or Sales Support experience
- Proven project management skills
- Ability to work in a fast-paced environment
- Ability to multitask
Join the MPINarada Team
